1. Introduction

Cubic Tech LLC ("Company," "we," "us," or "our") operates the CubicReply platform and website at cubicreply.com ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using CubicReply, you agree to this Privacy Policy.

2. Information We Collect

2.1 Facebook Login: When you sign in via Facebook Login, we receive your name, email, profile picture, and Facebook user ID, along with access tokens to perform actions on your behalf per the permissions you grant.

2.2 Facebook Page Data: With your permission, we access your Page info including page name, page ID, posts, and comments to provide auto-reply and messaging services.

2.3 Usage Data: We collect data on how you use the Service: replies sent, keywords configured, subscription status, and dashboard interactions.

2.4 Payment Info: Payments are processed by third-party providers. We do not store card or bank details — only transaction IDs and subscription status.

3. How We Use Your Information

We use collected information solely to:

• Provide and operate CubicReply, including reading comments and sending auto-replies and private messages on your behalf.

• Manage your account, subscriptions, and usage limits.

• Communicate regarding your account and support requests.

• Improve and optimize the Service.

• Comply with legal obligations.

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information. We share data only with:

• Meta Platforms (Facebook): Via Facebook API to provide the Service.

• Payment Processors: Transaction info to process payments.

• Legal Requirements: If required by law or regulation.

5. Data Storage & Security

• All data transmitted over HTTPS encrypted connections.

• Facebook access tokens encrypted at rest.

• User data access restricted to authorized personnel.

• Regular security reviews and updates.

6. Your Rights

• Access: Request a copy of your data at any time.

• Correction: Request correction of inaccurate data.

• Deletion: Request deletion of your account and all data. See our Data Deletion page.

• Revoke Access: Disconnect Facebook pages anytime via dashboard or Facebook Settings.

• Portability: Request data export in machine-readable format.

7. Data Deletion

When you request data deletion (via our platform, email, or removing our app from Facebook):

• All personal data deleted within 30 days.

• Facebook access tokens removed immediately.

• All configuration data deleted.

• Confirmation code and status URL provided.

8. Use of Meta Platform Data

Our use of Facebook API data adheres to Meta Platform Terms and Developer Policies:

• We only request necessary permissions.

• Facebook data used only for providing CubicReply Service.

• We do not transfer or sell Facebook data to third parties.

• We do not use Facebook data for unrelated advertising or profiling.

• All Facebook data deleted when users disconnect or request deletion.

9. Cookies

We use essential cookies only for login sessions and language preferences. No tracking or advertising cookies.

10. Children's Privacy

CubicReply is not for individuals under 18. We do not knowingly collect data from children.

11. International Compliance

Cubic Tech LLC is registered in New Mexico, USA. We comply with CCPA, GDPR, and applicable data protection laws.

12. Changes

We may update this policy and will notify registered users of material changes via email or website notice.

13. Contact

Questions? Contact us at:

Cubic Tech LLC
Email: support@cubicreply.com
Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA